Effective Date: 4th November, 2024

Thank you for choosing Waakye Joint. We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website waakyejointt.com, make online reservations, order food, or engage with our services in any other way.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect different types of information in the following ways:

1.1. Personal Information
When you visit our website, make a reservation, order food, or sign up for promotions, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Address (for delivery orders)
  • Payment information (processed securely through third-party payment providers)
  • Order history
  • Dietary preferences or allergies (optional)

1.2. Non-Personal Information
We may also collect non-personal data when you interact with our website, such as:

  • IP address
  • Browser type and version
  • Device information
  • Referring URLs
  • Pages viewed and time spent on the site
  • Location data (if you provide permission)

1.3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your user experience. Cookies are small data files stored on your device. You can adjust your browser settings to refuse cookies, but some parts of our site may not function properly without them.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process your orders and reservations
  • To personalize your experience on our website
  • To communicate with you about your orders, reservations, or inquiries
  • To send promotional offers, newsletters, and updates (with your consent)
  • To improve our services and website functionality
  • To comply with legal obligations and protect against fraud

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure payment processing services, encryption, and other security protocols. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who assist us in operating our website, processing payments, fulfilling orders, and delivering services.
  • Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety, or that of our customers.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

  • The right to access and correct your personal information
  • The right to request the deletion of your data
  • The right to object to or restrict processing of your personal data
  • The right to withdraw consent for marketing communications

To exercise your rights or if you have any questions about your data, please contact us at [waakyejointtuk@gmail.com].

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

[Waakye Joint]
[440 Streatham High Road London]
[waakyejointtuk@waakyejointtukgmail-com]